Privacy Policy

This privacy policy explains how Trade Window Supplies Ltd uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect?

Trade Window Supplies Ltd collects the following data:

Personal identification information (Name, address, email address, phone number, etc.)

How do we collect your data?

You directly provide Trade Window Supplies Ltd with the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

How will we use your data?

Trade Window Supplies Ltd collects your data so that we can:

Process your order and manage your payments.

Occasionally we may email you with special offers on other products and services we think you might like.

When Trade Window Supplies Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Trade Window Supplies Ltd securely stores your data within our office and is fully compliant with GDPR. 

Trade Window Supplies Ltd will keep your data for no more than two years after the length of your guarantee. Once this time period has expired, we will delete your data by removing your details from our records. 

Marketing

Occasionally, Trade Window Supplies Ltd would like to send you information about products and services of ours that we think you might like. 

  • If you have agreed to receive marketing, you may always opt out at a later date.

  • You have the right at any time to stop Trade Window Supplies Ltd from contacting you for marketing purposes.

  • If you no longer wish to be contacted for marketing purposes, please unsubscribe.

What are your data protection rights?

Trade Window Supplies Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access - You have the right to request Trade Window Supplies Ltd for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification - You have the right to request that Trade Window Supplies ltd correct any information you believe is inaccurate. You also have the right to request Trade Window Supplies Ltd to complete information you believe is incomplete. 

  • The right to erasure – You have the right to request that Trade Window Supplies Ltd erase your personal data, under certain conditions. 

  • The right to restrict processing – You have the right to object to Trade Window Supplies Ltd processing your personal data, under certain conditions. 

  • The right to object to processing – You have the right to object to Trade Window Supplies Ltd’s processing of your personal data, under certain conditions. 

  • The right to portability – You have the right to request that Trade Window Supplies Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us- 

Email: info@tradewindowsupplies.com

Telephone: 0161 486 9949

Write to us: 67A Cheadle Road, Cheadle Hulme, Cheshire. SK8 5DW.

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology. 

For further information please visit: https://ico.org.uk/your-data-matters/online/cookies/

How do we use cookies?

Trade Window Supplies Ltd uses cookies  to help us understand how you use our website. 

What type of cookies do we use? 

You can find information on here on the types of cookies we use: https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses

How to manage cookies

You can set your browser not to accept cookies, however, some of our website features may not function as a result. 

Privacy policies of other websites

The Trade Window Supplies Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

Changes to our privacy policy

Trade Window Supplies Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9th July 2021. 

How to contact us

If you have any questions about Trade Window Supplies Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us – 

Email: info@tradewindowsupplies.com

Telephone: 0161 486 9949

Write to us: 67A Cheadle Road, Cheadle Hulme, Cheshire. Sk8 5DW.

How to contact the appropriate authortiy

Should you wish to report a complaint or if you feel that Trade Window Supplies Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office - https://ico.org.uk/